The Guarantee Report
Last updated: March 2026 · 15 monthly reports published
Historical data
Covers lost and damaged inventory while in Red Stag's care, from the moment it arrives through final shipment.
A miss: Any unit damaged or unaccounted for in our warehouse.
We pay to make it right. No claim process.
Every order ships within the SLA window specified in the contract, whether that's same-day, next-day, or a custom schedule.
A miss: Any order that ships after the SLA deadline.
We pay to make it right. No dispute.
The correct item, in the correct quantity, shipped to the correct address on every order.
A miss: Any order shipped with the wrong item, wrong quantity, or to the wrong address.
We pay to make it right. No back and forth.
Inbound shipments processed within agreed timelines. Inventory is available when you need it, not sitting in a receiving queue.
A miss: Inbound inventory not processed within the SLA.
We pay to make it right. No paperwork required.
[Optional commentary: factual observations about the month, root causes, and corrective actions. Not defensive. The data speaks for itself. This section can be removed if not needed.]